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P.D.P.A

Protection of Personal Data 

Charpow, ( referred as “Charpow), and taking primarily the fundamental rights and freedoms into consideration, we prioritize protecting the privacy of our customers, suppliers, lessees and lessors, ensuring and protecting their information security; and we wanted to inform you about "Protection of Personal Data". Charpow, reserves its right to always update this text within the scope of possible changes in the legislation in effect. 

In accordance with the Personal Data Protection Law no 6698 published on the Official Gazette dated 07.04.2016 and numbered 29677 (referred as "the Law"); the personal data that you have shared with our Company by both Supplier Relationship and Customer Communication and Satisfaction Program and/or by membership of micro applications and micro websites to be built and services in our stores such as money transfer, product financing etc. and under the Agreements signed as lessee or lessor (name, surname, mobile numbers, e-mail addresses, birth date, place of residence, address information, sex, marital status, shopping information, education level, interests, hobbies and likes, video or audio records, payment information) will be stored, recorded, updated by our Company in line with the Law, may be transferred to third parties such as the shipping companies with which we have a contractual relationship, related banks for virtual POS payment, e-commerce websites, social media networks (such as Google, YouTube, Facebook, Instagram, Kariyer, Twitter, Linkedin), our suppliers, our Customer Communication and Satisfaction Program partners and legally authorized public institutions and organizations, and may be processed in manners set forth in the Law. 

Processing Your Personal Data: 
In accordance with the Law, all types of transactions such as acquiring, recording, storing, keeping, changing, revising, describing, transferring, taking over, making acquirable, classifying or preventing the use of the personal data in a completely or partially automatical way, or manually with the condition to be a part of a data recording system are accepted as "processing the personal data". 

Method of Collecting Your Personal Data: 
The information you have shared with us by your personal data, our corporate website, mobile application or via e-mail, SMS or other means, or during our business relationships, at the stage of signing commercial agreements and/or within the commercial relationship process, are stored by various methods through various means such as technical communication files called as "cookies" (small files inserted to your hard drive) that enable our computers to recognize you when you visit our website automatically, and physical forms, verbally, written or electronically

Your personal data is processed based on the express consent of our customers and the legal grounds set forth in the Article 5 of the Personal Data Protection Law no 6698. 

Charpow will collect and process your browsing information and share it with third parties and store it securely with the condition not to use it out of the purpose and scope determined in this text titled Protection of Personal Data to deliver a better service to its customers and within the scope of its legal obligation. 

Purpose of Processing Your Personal Data: 
The collected personal data may be processed in compliance with the main principles stipulated by the Law and within the terms and purpose of processing personal data set forth in articles 5 and 6 of the Law by Charpow, for the following purposes:

  • Promoting the goods and services offered by our Company, recognizing the members and increasing the communication, improving the image, enhancing goods, services and communication, using in data analysis, research, statistical work, understanding the trends, markeing and advertisement services
  • For our business units to perform the required work and manage the business processes accordingly to carry out the commercial operations of the Company
  • Planning and performing the commercial and/or business strategies of the Company
  • Assuring the legal, technical and commercial-business security of the Company and the related persons that have a business relationship with the Company
  • Recording the address and other required information for communication, arranging all records and documents that form a basis for electronic (internet/mobile etc.) or hard-copy transactions,
  • Fulfilling the obligations assumed pursuant to the agreements concluded as per the terms of the related legislation,fulfilling our legal obligations and using our rights deriving from the legislation in effect,
  • Informing public authorities,
  • Using as evidence in case of possible disputes

Details of purposes of processing of your personal data by Charpow, are included in Policy of Protecting and Processing Personal Data of Charpow.

Transferring Your Personal Data: 
Your Personal Data is collected by various means based on the legislation and legal reason of compliance with the Company's policies, to perform the Company's operations. In compliance with the main principles stipulated by the Law and within the terms and purpose of processing personal data set forth in articles 8 and 9 of the Law, the collected data may be transferred by Charpow, in accordance with the purposes given above directly or indirectly to our domestic or foreign business partners, suppliers, social media networks (such as Google, YouTube, Facebook, Instagram, Kariyer, Twitter, Linkedin), associates of Charpow, legally authorized public institutions and organizations and legally authorized private persons and legal persons. 

Your Rights as Data Owner: 
Your Rights as Data Owner: Regarding the processing of your personal data, you may apply to Charpow as a data controller and under the article 11 of the Personal Data Protection Law no 6698, you have the right to:

a. Learn whether your personal data has been processed,
b. Request information if your data has been processed,
c. Learn the purpose of processing the personal data and whether it is used in line with the purpose,
ç. Know the national or international third persons to which your personal data has been transferred,
d. Request correction if the personal data has been incompletely or incorrectly processed,
e. Request deletion or destruction of the personal data within the scope of the Article 7 of the Law,
f. Yukarıda yer alan (d) ve (e) bentleri uyarınca yapılan işlemlerin, kişisel verilerinizin aktarıldığı üçüncü kişilere bildirilmesini isteme,
g. Request notifying the transaction conducted to the third parties to which the personal data is transferred pursuant to subparagraphs (d) and (e) above, object to occurrance of a result against himself/herself upon exclusively analyzing the data processed by automatic systems
ğ. Request compensation in case of a loss due to processing of the personal data illegally,

For your rights listed above, you can apply to Charpow, by filling the Data Owner Application Form in line with the instructions given and personally handing a signed copy of the form to the address info@charpow.com with your personal identification documents, or by sending via notary or other means stated in the Law, or may send the related form with secure e-signature to info@charpow.com depending on the content of your request, your applications will be concluded as soon as possible and within maximum thirty days, however, in case of additional costs, the Company's right to demand the charge from you in line with the tariff to be determined by the Personal Data Protection Authority (K.V.K.K.) is reserved. 

Charpow